GCG support organisations in optimizing their efficiency and competitiveness by improving practices and associated processes. GCG works closely with the of continuous improvement stakeholders:

• Define or clarify the improvements objectives
• Organisation audits (non-quality costs, benchmark, customer satisfaction…)
• Define strategy and suitable improvement methods
• Improvement deployment and change management (communication, trainings…)

Some references:

• Management Plans for continuous improvement projects
• About 30 project audits and practices deployment (CMMI-Service level 2)
• Set-up of methodological baselines in “project management”